Agreed that there's some measure of chaotic/creative work that won't fall into this type of category.
But much or most regular enterprise work is very much able to be done by having and regularly updating an SOP and then executing the task according to that SOP.
We suck at it. AI will be far better at it. And we'll sit above it and decide how to tweak the SOP based on taste/preference/expertise, whatever.
But the day-to-day work of handling insurance claims, doing procurement, doing analysis, creating reports, processing inputs according to some standard and producing some output according to another standard...that will largely be done by AI.
This is what makes the new /workflows feature coming to Claude Code so exciting (and frightening) to businesses. Along with Skills and Cowork and such, plus their analogs from other providers, Workflows are literally the making of opaque, alchemy-like work that Chris and Raj and Sarah do...into transparent, optimizable algorithms.
It's super hard to automate this stuff because it's super hard to articulate it. That's kind of the meta-super-power in all of this: the fact that AI is making the opaque and complex into transparent and inspectable.
I recognize all these words, I can sense, perceive, parse and reason about all of these words. Yet I cannot derive a sensible meaning from them. The pragmatics is of a flailing fish singing Waltzing Matilda to a teleporting cucumber.
There's nothing transparent or inspectable about a sparse fog of floating point numbers. Rendered as a picture it's the color of a television, tuned to a dead channel. As a sound: ksssshhhhhhhhh. If you see anything in it that you believe is a real discrete phenomenon then I have a face on Mars to sell you.
You know what is an inspectable algorithm? An algorithm. The old-fashioned kind that were intensional and not gigantic quasi-extensional stews connected to nervous cats in boxes. I'm so tired of this madness. So entirely bloody exhausted. Out of all the manias I've lived through in this trade the current one is by far the most absurd, wasteful and destructive.
Mate until last week I had quite literally unlimited, unmetered access to frontier models from every major lab. No quotas, no brownouts, none of the stuff civilians gripe about. Chairman Mark had handed out the titanium amex and said "go forth and multiply my expenses".
What I saw was not ~ * ~ actual work ~ * ~. It wasn't "real stuff" either. What I witnessed was the most spectacular immolation of surplus I have ever seen. So much time, money and intelligence being pissed up against a wall in order to show the boss what a jolly good job you're doing.
When I tried to use it for actual work -- with, I repeat, utterly limitless amounts of tokens to burn -- it sucked balls. No matter how breathless the hype that this generation had finally cracked it, they all sucked. It produced flabby, buggy code by the gallon. It routinely fucked up and wasted my time. More than once I would wrestle with something for two or three days, give up, then bang a good solution in about an hour. Yes, I used rules and skills and .md files and and and and and and. Skill issue, you say? Well look, if hammers shot spikes through my hand one time in 20 then the skill issue is using the bloody doomhammer in the first place.
The actual work being done here is manic bullshitting and pissing in the village well. Shipping clanker clinker isn't productivity.
Definitely. We have to find ways to replicate this.
One thing I've noticed is that I've actually learned a lot more code about things I didn't understand before. Just because I built guardrails to make sure that they are built exactly the perfect way that I like them to be built. And then I've watched my AI build it that way dozens of times now. Start to finish. So now I've just seen all the steps so many times that now I understand a lot more than I did before.
This sort of thing is definitely possible, but we have to do it on purpose.
> There is no "separation of moving things on the job vs. moving things at the gym" when it comes to creative craft...
- Coming up with names for cities in a role-playing game you're making
- Summarizing an idea that you're writing about
- Doing research for an article
- Brainstorming character names
- Creating an aesthetic for a new website for a customer
- Etc, etc.
I could go on for days with these examples. And so could any AI.
Pre-2022 ALL these were done 100% by a human.
Now they're not. Now creative people are using AI to help them massively with tons of these. So, yes, the separation needs to happen there as well.
For example, maybe you say, I'll never use AI to help me name characters. Or to come up with plot lines. Or whatever.
For me, there isn't the slightest difference from before 2022 and after 2022, since I continually choose to boycott genAI services, and as an activist in the Pro-Craft movement, encourage others to do the same.
How many senior developers do you need to tell you that they've been vastly surpassed (in coding) by AI before you believe them? The creator of Claude Code just said he's not opened an IDE in a while. He was a principal engineer.
And why would you think this would be the only place that'll happen?
I agree there are things they can still do better than AI, but coding isn't one of them.
You do realize that the entire point of the post is to be cautious of AI, right?
And to make sure that you have your own personal goals separate from it, and that if you're getting help from it you need to make sure it's in line with those goals.
I disagree with your insinuation that being creative with your mind as a human being is a form of recreation or personal growth or whatever (working out at the gym) whereas "creativity" on behalf of work projects gets done by Big Tech's generative algorithms. It becomes even more confusing because then later on you say "I inevitably will use AI to do many of these Gym tasks" …huh? So now even the creative "gym tasks" are done by AI too? Apparently our personal goals will shrink to a freakishly tiny little list by the end zone of your thought experiment!
But maybe both of those are in the category of undesirable things.
And the things we end up with are like art and baking and walking and talking and drinking coffee and such.
Professional Chess is a nice pattern here. A calculator can beat Magnus Carlsen at this point, but Chess is more popular than ever. So it should be ok if AI/Robots are better than us at all the stuff we still decide to do.
Except Professional Chess, taken to mean players earning a living solely from paid tournament play, is in the low hundreds? Thousands? Meanwhile there are over 20 million 'professional' software developers. There are many things about that single number demographic that I would argue against, but despite that I'm not sure there's ever been a market for any kind of 'professional chess player', yet there is for 'professional software developer' (for some definitions of 'professional' and 'software').
I think that comes down to documenting the mindset as a goal and then using all the AI, scaffolding, and tools available to that system to help you nurture that mindset.
But much or most regular enterprise work is very much able to be done by having and regularly updating an SOP and then executing the task according to that SOP.
We suck at it. AI will be far better at it. And we'll sit above it and decide how to tweak the SOP based on taste/preference/expertise, whatever.
But the day-to-day work of handling insurance claims, doing procurement, doing analysis, creating reports, processing inputs according to some standard and producing some output according to another standard...that will largely be done by AI.
This is what makes the new /workflows feature coming to Claude Code so exciting (and frightening) to businesses. Along with Skills and Cowork and such, plus their analogs from other providers, Workflows are literally the making of opaque, alchemy-like work that Chris and Raj and Sarah do...into transparent, optimizable algorithms.
It's super hard to automate this stuff because it's super hard to articulate it. That's kind of the meta-super-power in all of this: the fact that AI is making the opaque and complex into transparent and inspectable.