> More generally, the issues I see reported only ever seem to be fixed in the Cloud version. I currently have to use the Data Center version.
> Why go through the trouble of reporting an issue I'll never see fixed involving a feature that I loathe using?
I find the same issue with Nessus Professional. They too are trying to funnel everyone into using tenable.io (SaaS nessus scanner). And they also are very resistant in doing much of any changes (other than removing the API) from their onprem solution. But tenable.io keeps getting regular updates.
Worse yet, when you talk to anybody there, the first thing is "Why arent you using tenable.io ?" My response every time is, "Has it been fedramped YET?".. Of course it hasn't. Not entirely sure they even plan on doing that.
For maintaining data integrity and preserving a secure environment, these companies are demanding that we open our networks and store our critical data somewhere we really don't have access to.
This is a throwaway since I use Jira/Confluence at work and am not authorized to officially speak on their behalf.
We are actively looking for other solutions outside of Atlassian, specifically because the demands to switch to your cloud offerings. We simply do not trust your cloud.
We also have a higher compliance requirement, since we can have potential snippets of production data. Our Jira/Confluence systems are highly isolated inside a high compliance solution. We can verify and prove that these machines do not leak.
The Atlassian cloud is completely unacceptable in every way possible. And going from $1200ish year to $20000 per year with data center is laughably horrendous - for the same exact features.
Unless Atlassian changes its direction, your software is that of the walking dead. We have a absolute hard timelimit of 2024, but in reality, 2022. We'd like to still use it and pay you appropriately, but we're not about to compromise our data security handling procedures so you can funnel more people into a cloud service... And judging by the comments here, is pretty damn terrible.
Same, government contractor can't use cloud Confluence, and the performance is so much worse, why would you? On-prem is so snappy it's comparable to using Word. I evaluated cloud for my previous company in 2018 and performance was the dealbreaker.
> Why go through the trouble of reporting an issue I'll never see fixed involving a feature that I loathe using?
I find the same issue with Nessus Professional. They too are trying to funnel everyone into using tenable.io (SaaS nessus scanner). And they also are very resistant in doing much of any changes (other than removing the API) from their onprem solution. But tenable.io keeps getting regular updates.
Worse yet, when you talk to anybody there, the first thing is "Why arent you using tenable.io ?" My response every time is, "Has it been fedramped YET?".. Of course it hasn't. Not entirely sure they even plan on doing that.
For maintaining data integrity and preserving a secure environment, these companies are demanding that we open our networks and store our critical data somewhere we really don't have access to.