This is exactly the problem with legality of RE and penetration testing. "You broke the law by wasting our time, violating your license agreement." I understand author's points. Not very good points, disappointingly.
No matter how interpersonal she puts it. It makes me not ever want my system to rely on a company that threatens and belittle customers for protecting themselves.
If I bought a fridge for my house, I found a listening device and a pinhole camera in the fridge. Just because the company has a clause I am not allowed to open up the fridge, it doesn't mean I shouldn't.
Well, the company might have found the devices. Indeed maybe nothing customers can do until the company fixes it. Keep telling customers they are not allow to look for flaws it just ridiculous. Yes, it's your product, but this is my home!
No matter how interpersonal she puts it. It makes me not ever want my system to rely on a company that threatens and belittle customers for protecting themselves.
If I bought a fridge for my house, I found a listening device and a pinhole camera in the fridge. Just because the company has a clause I am not allowed to open up the fridge, it doesn't mean I shouldn't.
Well, the company might have found the devices. Indeed maybe nothing customers can do until the company fixes it. Keep telling customers they are not allow to look for flaws it just ridiculous. Yes, it's your product, but this is my home!