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Not to mention Dell's warranty covers spills and other accidental, non-abuse use cases. Mistakes happen, I'm willing to pay my insurance money instead of worrying about what's happening to my precious gear.

I'm a Mac user, and Apple's customer service is top notch - way better than Dell's consumer customer service (3 hours on hold? hurray!), but I have to admit that the accident coverage options in their warranty makes me jealous.



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