> The Patrician of Ankh-Morpork sat back on his austere chair with the sudden bright smile of a very busy person at the end of a crowded day who's suddenly found in his schedule a reminder saying: 7.00-7.05, Be Cheerful and Relaxed and a People Person.
> The Patrician of Ankh-Morpork sat back on his austere chair with the sudden bright smile of a very busy person at the end of a crowded day who's suddenly found in his schedule a reminder saying: 7.00-7.05, Be Cheerful and Relaxed and a People Person.
-- Men at Arms, by Terry Pratchett