Banking is strong - this is just one of the ways to upload.

Obviously, if we could do what we want with ubiquitous Flash, we would. But since we can't ...

Silverlight's first time install is actually quite reasonable - it doesn't even require a browser restart. And we've had more people try it than I would have believed.

The landscape is always changing. At some point Flash 10 will be a reality. Since it's just the two of us, we're paying a lot of attention to the shifting landscape (for example, Yahoo's recent stuff). If and when a better alternative is available, we will definitely switch to it.