Agreed on it being PM/Communications problems. Definitely easier in the office though.
Another thing is that it's often harder to write your question/problem in text as a message, when in verbal communication it's a lot easier (personally, YMMV). But having to organise calls to get that verbal communication is a pain.
I would agree that sometimes a call or videoconf is necessary (which should be scheduled for only as much time is as absolutely necessary and the output of the meeting well documented), but it's good to flex the remote/async muscle to encourage communications best practices across an org. Communicating is a critical skill.
A lot of folks are used to being lazy intra communications in an org, and imho, that shouldn't be an excuse to dissuade remote work when the benefits are incredibly clear. If you suck at comms or management in a more flexible work arrangement environment (which is okay! to get better at something you must first suck at it), it's time to get better.
The scheduling is a pain point now though. I'm blocked until I can get a slot in your diary, which could mean I'm blocked for hours. And that's if you even accept my invitation or don't get delayed by something else.
Maybe a drop-in thing could work, like Clubhouse. But then that's kinda invading your privacy if you have to stay on that.
Your pain point is valid, I want to make clear that I'm absolutely not minimizing it, but I have worked remote for almost a decade and I want to stress that it can be solved (as long as you're operating in a competent organization) and it pays off to solve it. There are many technological mechanisms by which to solve this, but it's primarily an organizational and cultural challenge.
> Another thing is that it's often harder to write your question/problem in text as a message, when in verbal communication it's a lot easier
yes, we're finding that a lot of folks have deficient written communication skills.
another problem is that a lot of developers can type fast enough to program, but not actually type fast enough to productively use email/slack. that one surprised me!
i had a coworker right before covid started, who, you'd send him something in slack, and then watch the "JimBob is typing..." indicator flash on and off for 5 minutes. then he'd just show up at your door and say "no. five." or whatever the very brief answer was.
Yet by writing a question or problem as text, you are forced to actually think it through, and often no longer need to interrupt someone else. Easier != more efficient.
I actually have the opposite issue. That is, I find it easier to write my question down and communicate via text. Sometimes, connection issues, background noise (over video or in person) make it difficult to understand what others are saying.
Also, there may be things that were said, but I may not remember, so I'll have to ask again for the information. With text, you can always go back to those messages and re-read them.
Another thing is that it's often harder to write your question/problem in text as a message, when in verbal communication it's a lot easier (personally, YMMV). But having to organise calls to get that verbal communication is a pain.