Hey, congrats on the launch! it seems really nice and helpful. I was thinking of creating something similar for the communication channels of my SAAS applications.
Is this product for small size businesses? Does it need a single cloud vm or it need several servers and services, a ton of configuration and an IT degree to manage it?
In general, Airy is mostly targeted at mid market companies and enterprises that deal with a lot of conversations, e.g. we helped a European retail company to launch conversational experiences on Google Search and Google Maps for their central customer support team and their 1,800 local stores (https://businessmessages.google/success-stories/tedi/).
Airy gives you an enterprise-grade communication infrastructure, running in a Kubernetes cluster, for example EKS with several virtual machines when you are running on AWS. Our recommended initial setup consists out of two c5.xlarge EC2 instances. This should be powerful enough to handle several conversational sources and a few hundred thousand conversations per month. We also have a few rather large SMBs among our customers, but the average SMB rarely gets to such amounts of conversational traffic yet.
Installing Airy is rather easy and can be done with our Airy CLI to set up a remote cloud instance from your local machine with a single command e.g. in AWS ("airy create --provider=aws").
Is this product for small size businesses? Does it need a single cloud vm or it need several servers and services, a ton of configuration and an IT degree to manage it?