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> Fastly has been trumpeting for years that Compute@Edge

This is the main problem with Compute@Edge, "for years".

They have been advertising publicly C@E for years but it was a restricted private beta. In my opinion the state of C@E has historically been falsely advertised. You could not go to the website and sign up, put in your credit card details and use C@E. If you contacted support they told you it's not generally available, it's for exiting customers and no more seats are left, it was at capacity.

After I bit of Twitter ranting one of the C@E advocates at Fastly did reach out and did get me test access and he did genuinely help as much as he could. I did like what I saw and in my personal testing found Fastly faster than Cloudflare Workers using Rust / Wasm / Wasi. Also one of my services where having issues in Cloudflare workers with ByteBuffers sending binary data, I don't know why but it just worked in Fastly Wasi runtime.

Regardless today my preference would still be to use Cloudflare. You go to the Cloudflare website, sign up with minimal information and are then good to go. Need to move outside of the test tier? put in your credit card, click a button, done. The pricing for Cloudflare is transparent and hugely attractive for workers. Fastly, there is no clear pricing, they are applying there CDN pricing model with a $50 minimum fee which you need to go and read in the small print. That is ok for enterprise clients but obviously they are missing up on all the pay as you go small scale devs that Cloudflare attracts and all the other pay for what you use PaaS's attract that then take it in to their day jobs becoming advocates where the big contracts are signed.

Fastly need to decide if they are a CDN or a internet company with a CDN product. They seem undecided what they are at the moment and have poor product structuring and it's genuinely very hard to go put in your credit card and give them money! Cloudflare are quite clear they are a internet technology company now not a CDN and make it extremely easy for people to give them money in a few clicks.



> Fastly need to decide if they are a CDN or a internet company with a CDN product. They seem undecided what they are at the moment and have poor product structuring and it's genuinely very hard to go put in your credit card and give them money! Cloudflare are quite clear they are a internet technology company now not a CDN and make it extremely easy for people to give them money in a few clicks.

I greatly respect Fastly and their technology, but they (and Varnish) are biased against small companies and make it impossible for me to sign up customers who would benefit from their services and one day might grow into big spending customers.

AWS has shown that the days of "min $5000/year" (as both these services have quoted me for individual products) can be over and you can be profitable. Companies who don't catch up with that are cutting off their future.


> Companies who don't catch up with that are cutting off their future.

I wish someone would smack Okta over the head with this and get them to figure that part out.

Yes, they're expensive, but the per-use pricing was acceptable for what we wanted. I didn't realise there were (non-public) minimum spend amounts until we hit the end of our trial period and couldn't find any way to pay them other than to contact sales.

Sales wouldn't take the order for just a handful of users.


Okta has an extremely generous free plan...



I didn't see anything about a free plan when we were doing this, and Sales only offered to extend our trial for another 30/60 days.


I totally agree with this, Fastly makes it pretty obvious from their website they do not want small customers. There is no price list and the prices on domains and such is 10x Cloudfare. It is also difficult to se what type of services they provide, everything ends up in a contact us. They seem to have great product with Compute Edge but no free thier and fuzzy pricing.

If you read the discussions in the financial forums Fastly might be in a tricky place since their biggest customer is assumed to be Amazon and if one goes to their website https://www.fastly.com/partners/featured/ they show off all the biggest cloud providers and customers. Seems like Fastly are afraid to steal customers from their partners.


Actually the CDN pricing is in the pricing page and you can start a trial without contacting sales.

https://www.fastly.com/pricing/


As someone who chose Fastly over Cloudflare for a small-medium business after a long, long deliberation I disagree.

Cloudflare's pricing is sneaky. They are good for small and personal projects with their free tier, but as soon as you need anything non trivial you get hit with their $xxxx/mo minimum commitment, "contact us for pricing" Enterprise plan. On Fastly you pay $50/mo (peanuts for a business) and that's it for basically anything you might want from a CDN, VCL is endlessly flexible and free. That $50 buys you access to a featureset that is arguably beyond Cloudflare's Enterprise plan. You will need quite a lot of traffic to go over $50, so overall it works out significantly cheaper for an SME that wants to use anything but a very basic CDN.

It's also important to remember that a lot of cases are perfectly served by VCL, I believe most businesses won't even need C@E. Sure, most people would need to learn a bit about it, but it's amazing to have it on your disposal for free compared to a usual rigid configuration.

Besides, something they don't advertise but is now the main selling point for me is support. Fastly was the only company I had pleasure dealing with where after shooting a technical question to their free tier support I got not just a technical answer, but a piece of code that solved the problem I had. In an hour. With a link to their Fastly Fiddle demonstrating how it works. When I encountered what looked like a bug, a few hours later their support person filed a PR to their TF provider fixing the docs. It was and is a breath of fresh air compared to my experience with any other SaaS, Cloudflare included.

I think the only thing that could've swayed me is Cloudflare's Chinese network. It's gated behind their Enterprise plan and they won't hold your hands much, but if you need it it's there.



> They have been advertising publicly C@E for years but it was a restricted private beta. In my opinion the state of C@E has historically been falsely advertised. You could not go to the website and sign up, put in your credit card details and use C@E. If you contacted support they told you it's not generally available, it's for exiting customers and no more seats are left, it was at capacity.

This is a MAJOR problem in our industry. Products that exist, but don't actually exist (this sitiuation). "Platforms" that are only platforms if you've got a secret deal nobody tells you that you need to have (Twitter, Facebook). "Open" systems that close themselves off once you hit a very, very low threshold of use, and then force you to do a lot of not-very-open things to regain access... I could go on and on.

(I'll note that this is separate from the problem of AI-based fraud detection run amok.)


I strongly believe that there will be new laws that adapt to the SaaS like business model.

Most SaaS are structured in an effectively "non competitive market" kind of way. Lots of information hiding (don't post prices), high costs of switching (vendor lockin), and so on. These type of things stifle competition and lead to a more pseudo Monopoly kind of state rather than a truly competitive market.

Anyway, transparent pricing should be required for all businesses IMO. The problem is particularly bad in healthcare, and big contributor into high costs.

Of course, it will take a few decades for laws to catch up


Fastly is a public traded company.

In their annual reports Fastly have previously said C@E was available. They regularly released PR pieces of new functionality on C@E.

The reality was it was in private beta and deep in active development. Their official annual reports and PR pieces used by investors for investment decisions where misleading insinuating a product was available that was not. Fastly annual reports where painting a misleading picture. What's worse is the honest answer, we are deep in development and now have several large existing customers onboard for private beta is nothing to be ashamed of putting out to your share holders. Fastly where probably trying to hide the amount of time it's taken them to roll C@E out since first announced early 2019.

I'm sure every piece of public information went through their legal department and vetted but at the same time every piece of mandatory training I've done at publicly traded companies have me believe I could suffer huge legal consequences with the SEC for doing similar.




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