I'm trying to think of how that would change the product. I would have to hire a... | Hacker News

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		8n4vidtmkvmk on Jan 9, 2023 \| parent \| context \| favorite \| on: Extreme questions to trigger new, better ideas I'm trying to think of how that would change the product. I would have to hire a team of folks to actually provide tech support, for sure. But the product? Would need less attention to detail because we'd always be a phone call away. Edit: Maybe I can train a ChatGPT embedding on how to use my product and force customers to use that...

pjc50 on Jan 9, 2023 [–]

The support team will provide you with a set of suggestions as to how to change the product, unless you slap them down constantly.

8n4vidtmkvmk on Jan 11, 2023 | [–]

That's true. That kind of does happen actually. I let my business partner take all the calls and he sometimes asks me to change stuff based on recurring confusion.

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