Their whole handling of the situation suggests that the company doesn't care about any regulation and they're just as likely to lie or refuse to comply with other legal requirements for their products. When asked about source code they actually said, "well, the US is anti-China, so we don't think we should have to."
That just doesn't make me feel confident about their products. If something goes wrong is there going to be customer support, or are they going to decide one day that I don't get that because I live in the US? If I order an Onyx Boox can I trust it will even be the same hardware as someone else gets or are they going to treat labeling requirements as optional as well?
People get bent out of shape about TikTok, but TikTok has never said, "we don't think we should have to obey legal requirements because we're mad at you." And it's so transparently just an excuse for them to do what they want, their anger about anti-China sentiment in the US is not preventing from selling to the US. Convenient that it only prevents them from obeying legal requirements. I don't see how I could trust a company with these kinds of business practices, they're advertising to me that the moment it's in their best interest they'll break the law and throw me under the bus.
That just doesn't make me feel confident about their products. If something goes wrong is there going to be customer support, or are they going to decide one day that I don't get that because I live in the US? If I order an Onyx Boox can I trust it will even be the same hardware as someone else gets or are they going to treat labeling requirements as optional as well?
People get bent out of shape about TikTok, but TikTok has never said, "we don't think we should have to obey legal requirements because we're mad at you." And it's so transparently just an excuse for them to do what they want, their anger about anti-China sentiment in the US is not preventing from selling to the US. Convenient that it only prevents them from obeying legal requirements. I don't see how I could trust a company with these kinds of business practices, they're advertising to me that the moment it's in their best interest they'll break the law and throw me under the bus.