A good step forward here would be to require people that put "we may unilaterally alter these terms at any time" clauses into their contracts to also provide a redlined (or diff) version, instead of just e-mailing me with a link to a whole new terms document.
Some companies have gotten better about "summarizing" the changes, but I want to see the changes verbatim.
I know, that doesn't solve the problem of the initial document being too long and inscrutable to begin with.
A good step forward here would be to require people that put "we may unilaterally alter these terms at any time" clauses into their contracts to also provide a redlined (or diff) version, instead of just e-mailing me with a link to a whole new terms document.
Some companies have gotten better about "summarizing" the changes, but I want to see the changes verbatim.
I know, that doesn't solve the problem of the initial document being too long and inscrutable to begin with.