Correct. Strictly speaking Australian consumers don't really need a warranty, which is a voluntary undertaking by a business to guarantee certain rights, unless that warranty exceeds those guarantees provided for in Australian consumer law. In this case the family is automatically entitled to repair, replacement, refund or cancellation for a reasonable time, where "reasonable" depends on the product or service as determined by the ACCC or the courts.
>where "reasonable" depends on the product or service as determined by the ACCC or the courts.
Is there a table of warranty lengths by product published by the ACCC? If not it seems like a regulatory nightmare because neither consumers nor manufacturer knows what their rights/obligations are. At least with standard warranties you know what you're getting into.
The price you paid relative to comparable products factors into it - more expensive goods are expected to last longer.
If you and the manufacturer disagree, you can always take it to tribunal to get a decision (and manufacturers never want it to get there so are motivated to resolve your concern before it comes to that).
