Yes, I also worked in fields where this was a hot topic. The discussion techniques are very similiar. I can recommend reading up in those fields.
The problem is that online moderation has lots of particularities, especially the lack of face to face interaction. Not a lot of them are covered in published works.
The problem is that online moderation has lots of particularities, especially the lack of face to face interaction. Not a lot of them are covered in published works.