Meatball wiki has a lot of great information. The trolling stuff, and makin things unfun and uninteresting are useful. The stuff about vested contributors and concern trolls are pretty good too.
Yes, I also worked in fields where this was a hot topic. The discussion techniques are very similiar. I can recommend reading up in those fields.
The problem is that online moderation has lots of particularities, especially the lack of face to face interaction. Not a lot of them are covered in published works.
So, while I agree wth you that moderated spaces are better than unmoderated we need to rememberthat it's not a panacea.